Shipping policy
Shipping Policy
At Stained C., we are committed to delivering your order quickly and securely.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
During high-volume periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International Orders: 7–20 business days
Please note that shipping times may vary depending on your location, customs processing, and courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on selected orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package in real time.
Incorrect Address
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
Stained C. is not responsible for delays caused by shipping carriers, customs, weather conditions, or other factors outside our control. However, if you experience an issue with your shipment, please contact us and we’ll do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
Contact Information
If you have any questions regarding shipping, feel free to contact us:
Stained C.
228 NW 85th Ct, Miami FL 33126, United States
Email: stainedconcept@gmail.com

